There is an organisation within the Council which is known by a few names:
The Department of Public Works
The Department of Department of Roads & Highways
The Department of Sewers and Public Holidays
The Department of Civic Restoration
The Department of Fiscal Review
and others…
The names are a thin veneer, and those in the know understand what they mean. The person you are speaking to is a member of Acryn's Secret Service, and they want you to know.